Legal
The paperwork, written plainly.
Four documents govern the use of NaklaPay. We keep them short enough to read in one sitting and update the date whenever something material changes.
Privacy policy
What NaklaPay collects, why we collect it, how long we keep it and the rights you have over your data.
Updated October 2026
Terms of service
The agreement between you and NaklaPay Technologies for use of the hosted platform, API and self-hosted licence.
Updated October 2026
Refund policy
When NaklaPay subscriptions and self-hosted licences can be refunded, and how to request one.
Updated October 2026
Acceptable use policy
The categories NaklaPay cannot support and the behaviour that leads to suspension.
Updated October 2026
Questions about any of these documents? Email info@naklashop.com. Nothing here is legal advice to you; it is the agreement between you and NaklaPay Technologies.