Contact
A real person,
usually within the hour.
No ticket maze, no chatbot loop. Tell us what you sell and which MFS accounts you collect into, and we will tell you exactly how NaklaPay fits — or whether it does not.
Generalhello@takaflow.appSales, partnerships, anythingSupportsupport@takaflow.appExisting workspaces and billingPhone+880 1700 000 000Sun–Thu, 10:00–19:00 (GMT+6)
Jalalpur , Nakla 2150
Visits by appointment. We are remote-first and mostly on Telegram.
Response time
Median first reply under two hours during business days. Escalations handled by the engineer on call.
Self-hosted help
Licence buyers get a 60-minute onboarding call and a private channel for the first 30 days.
Security reports
Found something? Email info@naklashop.com with steps to reproduce. We acknowledge within 24 hours.
Prefer to explore first? The docs and a live checkout are open to everyone.